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Original topic:

SAMSUNG A51 MEDIA SOUND NOT WORKING AFTER OCT 12 UPDATE

(Topic created on: 10-12-2021 06:43 PM)
3578 Views
Tokyooo
Active Level 1
Options
Galaxy A
After the update yesterday ( October 12 , 2021) the media sound of my samsung galaxy A51 are suddenly not working. I can't watch videos, i can't play musics and even voice recording. Please help me. Im lookinh forward to your response tia!

 

King-menTality
Beginner Level 3
Galaxy A

How do I go to safe mode and come back

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JezaM
Active Level 1
Galaxy A
Never mind that, the problem came back after successfully testing it on a call 😫
0 Likes
Tokyooo
Active Level 1
Galaxy A
I've successfully factory data reset my phone and it works. The speakers are now back to normal
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JezaM
Active Level 1
Galaxy A
Thanks, this will be my last resort.
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Nyche
Beginner Level 4
Galaxy A
Is it the soft reset or the hard one?
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JezaM
Active Level 1
Galaxy A
I only did the Reset All Settings instead of the Factory Data Reset. Seems to be working for me for now.
atchiyoness
Active Level 1
Galaxy A
Does your apps and accounts reset too?
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JezaM
Active Level 1
Galaxy A
They didn't. So far I only noticed my theme, keyboard, and ringtone went back - just the basic settings maybe.
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atchiyoness
Active Level 1
Galaxy A
Oh i'll try that too. Thank you 🥺
atchiyoness
Active Level 1
Galaxy A
Thank you so much . It works well now. 😊