SAMSUNG A52 4G BACK CASE PEELING OFF

riderseventeen · ‎02-22-2023

Does anybody here experiencing or experienced peeling of the back case of Samsung A52? What is the cause of this? And what can i do to make it stick again? Pls Help🫠

JustAguynamedCappy · ‎02-22-2023

Sinabe mo pa, sir. Advertised as awesome device daw plus water resistant tas sinabi sa service center nila na hindi daw water reistant. Hahaha putek

TeamGalaxyRene · ‎02-22-2023

Hello Cjhey17,

We are sorry to hear about your experience with your Samsung Galaxy A52 4G having issues with the back case peeling off, and we apologize for the inconvenience it caused you.

In order to fully assess your device technically, we highly recommend bringing your device to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung engineers and technicians are fully equipped and competent to evaluate your device, give guidance, and offer solutions to restore it to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

TeamGalaxyDD · ‎02-22-2023

Hey there,

That sucks! I totally get your frustration, Cjhey17.

The adhesive might have weakened for a variety of reasons: temperature, moisture, exposure to chemicals, or outdoor weathering all may have had a hand in letting your back case peel off.

Thankfully, it's still an easy fix if you head to your nearest Samsung Service Center.

You can book an appointment through your Samsung Members app by tapping Support > book an appointment.

caysshi · ‎11-13-2023

Hi! How long will it take for the back cover of A52s to be fixed? Can I get my phone within the same day? And how much will be the cost? Thank you!

Ricaaa · ‎02-28-2023

Omg same!! Noticed this morning lang! Akala ko sa'kin lang may ganitong problema 😭

TeamGalaxyRene · ‎02-28-2023

Hello Ricaaa,

Thanks for letting us know here, and we apologize for the inconvenience it caused you.

Head right to the nearest Samsung Authorized Service Center in your area so it can be assessed technically by our competent Samsung engineers and technicians.