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Original topic:

Samsung A52 5G Dual Sim problem

(Topic created on: 02-26-2022 09:49 PM)
5540 Views
marc00100
Active Level 1
Options
Galaxy A

Does anyone here experiencing dual sim issue after the samsung update?

After the update the dual sim settings has been set to off by deafault and having failed error when I tried to turn it on.

Tried already with GLobe and Smart or both globe.

19 REPLIES 19
SamsungDrive
Beginner Level 2
Galaxy A

Just recently discovered the same problem as well. I found out that it's either you remove/turn off the 2nd sim, or downgrade the connectivity of the 2nd sim to either 2g only or 3g only. Then the 1st sim can have data connectivity up to 5g working all fine once again. I don't know if this is a software or hardware bug. But i noticed this starting to happen after about 2 software updates back. Hope someone can shed light to this. 

Wappz
Beginner Level 2
Galaxy A

Thank you for these tips, I was stuck with the same data problem on my A52 dual sim, since an update in the summer.  I did some tests and in fact the 2 sims can't share 5G or 4G network mode.  If you have on the first sim 5G/4G/3G/2G and on second sim 4G/3G/2G the data are not working, but if you set the second one on 3G/2G, the data are working again.  I remember on my previous Samsung A5 dual sim that it was not possible to share 4G on both sims you had to choose the sim for the data.   

Armanios
Beginner Level 4
Galaxy A

it is working i try and i thing it is good idea

0 Likes
majidtp
Beginner Level 2
Galaxy A

I have the same problem
what should we do? Why is Samsung not responding?

Armanios
Beginner Level 4
Galaxy A

i will try to do the same and i hope to be lucky one thanks. 

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Ayushs1999
Beginner Level 5
Galaxy A

I totally agree with problem, I have A52s 5G and facing same sort of issue since last month.

EcoSam
Beginner Level 3
Galaxy A

I've just recently noticed this same problem in the last month or so.  

It was gradual at first, but now having 4G activated for both sims is completely unusable.  I can bearly even make or receive calls/sms.

0 Likes
kentooy21
Beginner Level 2
Galaxy A
are youre phone ok now what did you do
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MarcP
Beginner Level 2
Galaxy A
I have the same problem until now. Since then, I've been using my iPhone. Can you help me guys?
0 Likes
kentooy21
Beginner Level 2
Galaxy A
what solution to do
0 Likes