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Original topic:

Samsung A71 color tinting problem

(Topic created on: 02-07-2023 06:51 PM)
Beginner Level 2
Galaxy A
My samsung A71 is having trouble with color display tinting. It automatically change the normal color into green then blink into red tint. I don't know why but it just happened. Have u ever experienced it too? 
Active Level 3
Galaxy A
Try to perform Factory Reset or System Update.
But performing Factory Reset will delete your locally saved data so perform backup first

If both doesn't work, Check it to an Actual Samsung Authorized Service Center
Galaxy A

Hello greyish1,

We are sorry to hear about your experience with your Samsung Galaxy A71 having issues with color tint and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software is updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.


Submit an error report through Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.


For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.