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02-03-2023 10:05 AM in
Galaxy A- Mark as New
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02-03-2023 11:37 AM in
Galaxy A- Mark as New
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02-03-2023 03:06 PM in
Galaxy A
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02-05-2023 09:26 PM in
Galaxy AHello ezel420,
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A50s having issues with acting weird, not taking fingerprints, and having gray screen on display. And with that, we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System" and "Display".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
Clear Cache Partition.
Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.
For more help and assistance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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02-03-2024 10:04 AM in
Galaxy ASo pushing your agenda. Everything samsung offers makes it worse. I hope other countries take you to court like France did over this bad business practice. # boycottsamsung
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02-06-2023 02:10 AM in
Galaxy A- Mark as New
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04-26-2023 09:17 AM in
Galaxy ATotally agree,since upgrading my phone it gets so hot it lags, flickers turns itself on and off, can't wait for my contract to finish I'll be going over to Google pixel
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08-09-2023 04:33 PM (Last edited 08-09-2023 04:39 PM ) in
Galaxy AI know this thread is 4 months old after the last reply, but Samsung, you really messed up. You ruined my phone after the last update. I panicked because of yesterday, came to find out it wasn't because of not updating that I was having connection issues to the phone towers, but I already updated the OS and firmware. I hated the gallery app after the update not allowing me to disable video autoplay. What makes you Samsung think that you know better than your customers huh? Your updates are garbage, you're forcing users to tolerate your garbage to use their phones, and with this where you're not allowing us to remove the battery or stop an accidental update? Who the h*ck do you think you are Samsung? Thanks a lot for breaking my phone and the applications. Now it's just a paperweight and I have to get a new phone because of you, the one I had now barely works at all. Stop forcing updates on people, and stop fighting so hard against the consumer's right to repair.
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03-14-2024 07:19 PM in
Galaxy AIts called planned obsolescence and this piece of trash company follows this practice, whilst at the same time saying they care so much about sustainability. They have trash people running things. They are equivalent to human *** matter.
