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Original topic:

Serious software issue detected

(Topic created on: 01-02-2023 07:44 AM)
9667 Views
iannn2000
Active Level 1
Options
Galaxy A
I have been experiencing moisture detected in my SAMSUNG A52S 5G even though it is completely dry and there are no moisture in the sorroundings or in the charger. It is really annoying and now when i restarted my phone, i got a message pop up saying "serious software issue detected". 
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello StevenSantiago,

If the above-mentioned resolution steps don't work on your Samsung Galaxy A52s 5G, I highly recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess and offer solutions to restore your device up to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

 

For more help, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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StevenSantiago
Beginner Level 2
Galaxy A

I think this is a software problem. And Samsung needs to provide a new update for this system glitch on  Samsung phones. Every time there is new release of update, I proceed and update. I think it is better to keep the previous versions of system than to update to the newest. Because every time I update to the newest version there is a problem.

I hope Samsung addresses this issue ASAP. My phone is unusable because I can not charge it. 😞

0 Likes
Deeannmetz
Beginner Level 2
Galaxy A

I am also having same issue

 I hate this phone as a result of this "serious software issue" that Samsung can't seem to fix with updates. Hate screen locks up when phone is turned on

 Will be switching to Google Pixel ASAP.

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Deeannmetz
Beginner Level 2
Galaxy A

I am also having same issue

 I hate this phone as a result of this "serious software issue" that Samsung can't seem to fix with updates. Hate screen locks up when phone is turned on

 Will be switching to Google Pixel ASAP.

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BanulaYeran
Beginner Level 2
Galaxy A

Screenshot_20230425-123547_One UI Home.jpg

Same issue happened in my Galaxy tab (SM-T515) without any known reason. And now, tablet keeps rebooting. Powers on, Starting android, and then goes off. So my suggestion is immediately backup your data before things get worse.

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dfeirer
Active Level 1
Galaxy A

Samsung galaxy A13 5G serious software issue detected.  I'm getting the same message and it dies show any issue with my Norton protection.

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hopentyler2023
Beginner Level 2
Galaxy A

I have the exact same phone still the same issue

 

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mnlpzrae
Beginner Level 2
Galaxy A
I literally have 12% battery right now and I can't charge bcs of this 🙃 my phone is not even wet
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Payam_Momeni
Beginner Level 2
Galaxy A

I get the same message

Screenshot_20231014-064429_One UI Home.jpg

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ABDELHAMID
Beginner Level 2
Galaxy A

SAMSUNG A20S 207FScreenshot_20240114-234056_One UI Home.jpg

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