SmartThings App doesnt recognize Tuya devices.

[klarins]

I have a rgb lightbulb which is connected to my Tuya Smart but even its already connected to SmartThings, the device itself doesnt show.

[butete]

try this franework update

.https://www.apkmirror.com/apk/samsung-electronics-co-ltd/smartthings-framework/smartthings-framework...

[klarins]

Thank you checking it now.

[TeamGalaxyRene]

Thank you, klarins, for sharing your Smart Things experience here, having issues recognizing Tuya devices.

Similar to butete's reply, you may simply have to update the Tuya device to the latest updates.

https://my.smartthings.com/location 

https://play.google.com/store/apps/details?id=com.tuya.smart&gl=US  

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)