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Original topic:

touch delay in game

(Topic created on: 02-05-2023 04:24 AM)
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chael990
Active Level 1
Options
Galaxy A
anyone pls help me why multi task or 4 finger is not working properly when im playing codm? always touch delay:((
5 Comments
chao_31
Beginner Level 3
Galaxy A
Same po tayo
0 Likes
chael990
Active Level 1
Galaxy A
ano phone mo
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello chael990,

We are sorry to hear about your gaming experience with your Samsung Galaxy device having issues with touch delay and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps (CODM) are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.

 

Submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Sensor/Touch".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
0 Likes
Ezekiel01837
Beginner Level 3
Galaxy A
When i play mobile legends it only reads one tap so the joystick is so messy when i play, how to fix this
0 Likes
ShiryuA31
Beginner Level 2
Galaxy A
Need mo pa e remove screen protector para maging responsive hayss
0 Likes