ULTRA Refresh Rate went missing

[PUFFY_AmiYumi]

Hey where the Ultra refresh rate go? Its already 120hz enabled

[TeamGalaxyDD]

Genshin, right? Might be an issue on their end, maybe the app isn't optimized for One UI 5 devices.

You can let them know about the issue here: HoYoLAB - Official Community

[PUFFY_AmiYumi]

Its MLBB, just updated the latest

[TeamGalaxyDD]

Oops, assumed from the blue menu that it was Genshin! Lol

MLBB has a report feature baked into the app. 

To enter the menu you can go and click Customer Service at the top of your Mobile Legends right screen.

You will find a headset logo on the screen, and please enter the menu. So later there will be many menus that you can find.

[TeamGalaxyRene]

Hello PUFFY_AmiYumi,

Thanks for reaching out to us in order to find out the reason why the ultra refresh rate went missing while playing MLBB on your beloved Samsung Galaxy device.

And we hope that we were able to satisfy your inquiry here.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Arren]

What phone are you using?

[PUFFY_AmiYumi]

A73 5G