I have tried to look into ways how to fix this yet there are still no updates nor permanent ways on how to fix such issue. The names and other highlights on my facebook notifications are not bold, the unread messages on messenger is also not bold. It is hard to determine which is which. Only the default font works well and it is a bummer.
Hi there, stshi! It seems that some downloaded fonts make the non-bold and bold characters look the same. I know this is a bummer, but for now, leaving your phone's font to default would be the best fix. ☹️
Thanks for letting us know your expectation about the unread messages not bold and still not fixed on default font while using your beloved Samsung Galaxy phone. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.
Before you try out the below recommendations as to your solution, be sure to check if your device's software and related apps (Facebook and Messenger) are updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
If that doesn't solve the issue(s),you may submit an error report through the Samsung Members app as follows:
Step 1.Launch the Samsung Members app, and then tap the Support icon for more options.
Step 2. Scroll and select Error reports.
Step 3. Choose a category of your concern. Select"Settings/System".
Step 4.Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
