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(Topic created on: 07-26-2023 09:29 PM)
danesaints
Active Level 7
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Galaxy A
Sobrang nawalan ako ng gana sa pag gamit ng phone ko (a34) kakabili ko lang pero may issue na agad sa screen. Pero dahil hindi ganon ka visible yung defect hindi mapapalitan

Ang tagal kong samsung user kaya alam kong may kakaiba sa screen.

Feeling ko wala akong magawa para sa phone na to. Okay lang sana kung mura yung phone. 20K tapos ganito mangyayari sa phone.

Nakaka disappoint din na walang mods na papansin sa mga concerns ko. 

Kaya naisip ko na lng na ipapalit yung screen. 
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2 Comments
dorefrain
Active Level 6
Galaxy A
@TeamGalaxyRene
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello there! danesaints,

We are sorry to hear about your disappointment with your new and beloved Samsung Galaxy A34 having issue with the screen but not that visible. I understand your feeling as a loyal Samsung brand user and for a device you've take care so much and if my device is facing similar experience, I will be frustrated too. 

Moving on and I'm hoping with the new screen replaced and installed, you'll still gonna love, take care and enjoy using your new Samsung Galaxy A34 with the same intensity and excitement before.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

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