I'm not an expert, but I will try my best to help.
1. SOFT RESTART / REBOOT - Try to power off your device and wait at least 5 to 10 seconds then turn it back on. (If still not work try 2nd step)
2. CLEAN DALVIK CACHE / CACHE PARTITION
(DO THIS AT YOUR OWN RISK, I AM NOT RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR DEVICE)
- Boot your phone into recovery mode By doing so, here's the steps: 1. Power off your device. 2. Press and hold the Volume UP(+) and POWER BUTTON until the logo appears and release it these button after. (Release POWER BUTTON and VOLUME UP when the recovery screen appears)
3. Now, when the recovery screen appear, find CLEAN DALVIK CACHE / WIPE CACHE PARTITION and select it. By doing that, you need to work with the device buttons:
VOLUME UP (+) - NAVIGATE UP ⬆️ VOLUME DOWN (-) -NAVIGATE DOWN ⬇️ POWER BUTTON - SELECT
- select CLEAN DALVIK CACHE / WIPE CACHE PARTITION (press power button to select) - then the confirmation appears prompting to clean Dalvik / Partition Cache, then YES. Wait for few seconds.
After its finished, select REBOOT SYSTEM NOW and the device will restart. Done.
Remember to click "Accept as solution" if this method works for you.
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As per your concern, have you tried resetting your network settings? 😊 Stay safe and have a nice day ahead!
