Wifi

[josiahx]

Please help. My wifi, bluetooth, and hotspot can't be turned on. Thank you!

[Khaled75]

If it didn't work, try resetting the network settings.

[butete]

try wipe cache partition

[josiahx]

slr, it didn't work.

[SamsungRightCare]

Hello josiahx,

Thanks guys for the answers given to josiahx's inquiry.

If it doesn't work, you may refer to the below Reset Settings:

1) Reset Network Settings.

Settings > General Management > Reset. You will need to repair any Bluetooth devices and connect to any Wi-Fi networks again. 

2) Remove the protective case and check, clean, wipe the screen protector dry. Test the wi-fi, Bluetooth and hotspots buttons.

3) Run the diagnostics in the Samsung Members app.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-... 

If the problem persists, please call our support channels and/or visit our Samsung Authorized Service Center by click any of the links below.

https://www.samsung.com/ph/support/contact/ 

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/service-center/ 

Hope this content useful and your problem gets solved.