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01-22-2023 09:44 PM in
Galaxy AHello Moody7002,
Thanks for your inquiry and keen interest for the latest Android 13 update on your Samsung Galaxy A12, here.
Your well-loved Samsung Galaxy A12 was released in December 2020 with OS Android 10. Then, it had already received its two major OS updates; the Android 11 and Android 12.
Samsung officially announced that select devices launched in 2019 or later will be supported with firmware security updates for a minimum of four (4) years following their global launch, while select newer devices will receive up to five (5) years of security updates.
Monthly, quarterly and biannual firmware security updates will include patches for Android OS- related security issues released by Google, as well as, patches for Samsung-specific security issues.
https://security.samsungmobile.com/workScope.smsb
However, there is no official announcement yet, as to whether your device is eligible to receive the latest Android 13 updates.
So stay tuned.
For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
