cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Will my phone be damaged if it is sat on it once?

(Topic created on: 04-05-2023 06:12 AM)
1041 Views
leemao5
Active Level 1
Options
Galaxy A
My mom just sat on my phone, not fully sat, just partially, and my phone was on the bed, she sat down on my bed with my phone under her, it was on an angle where a part of my screen was sat on, I exclaimed to her she sat on it but she said she didn't felt anything cuz she was thinking about something. This happened just now once will it be damaged? I'm afraid that my phone might be bent cuz of that
0 Likes
2 Comments
dennisdls
Active Level 6
Galaxy A
Hello @leemao5 you can do a self diagnostic of the phone to see if there was any damage in the screen. Hope everything is ok.
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello leemao5,

Who would not be worried if they saw their phone accidently being sat down? I will get worried too, and thanks for letting us know here. Practically, your reaction is pretty normal after taking care of your phone, being there, and doing that. It's a good thing that the surface where the accident happens is situated on a bed that is made of soft and foam materials.

What I did first was to check and inspect it physically for any visible cracks, lifted parts on the screen, a bent frame, chipped-off glass, etc. I also put it on a flat surface to make sure it stays flat and perpendicular to the surface. You can also put your device near your ear to hear any sounds that are beyond normal and try to note and observe your device for any abnormal issues.

Should you encounter any one of the issues mentioned above, do not hesitate to book an appointment with the Samsung Members app as follows in order for us to assess your device and provide recommendations:

Support > Book an appointment to set one.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
0 Likes