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Original topic:

Wired headset not working when video calling

(Topic created on: 07-01-2023 11:50 PM)
2385 Views
arnel06
Beginner Level 2
Options
Galaxy A
Hi, anyone have also encounter video calling in Facebook messenger using wired headset, the ringing tone and audio of the conversation comes out in the speaker phone instead of the headset. I also checked the call settings of messenger app, there is Headset and Phone to choose but unable to select the headset. 
No issue when using messenger voice call. I can also play music and video and no issue using the headset. 
My device is samsung A73 and using samsung AKG type-c headset. I also tested Audio Technica c-type headset still the same issue.

Soft reset on device, reset all settings and 
Latest software update was also done.

Please help share remedy if someone already encounter this issue.

Thanks!
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13 REPLIES 13
Wcsj
Beginner Level 2
Galaxy A
My earpiece is working with my fb video call now.. I didn't do any factory reset, it just works suddenly.
JP19
Expert Level 4
Galaxy A
Oh that's great.. probably there was an app update. Do u have app auto update by wifi? If have, then the app auto updated without u realising and the issue has been fixed through the latest app update.
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Markallardo
Beginner Level 2
Galaxy A

I have same issue with my samsung note 10+ 

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Emanharraz
Beginner Level 2
Galaxy A

Hi, I have A54 5G and I am facing the same problem. What should I do ?

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