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Original topic:

Faster draining battery after updating One UI 5.1

(Topic created on: 02-27-2023 06:57 AM)
Active Level 5
Galaxy Fold
Ang bilis ng malowbat nitong flip 3 ko chinarge ko sya ng 10 pm 100% mga 20 minutes palang nasa 89% nlang after ko mag update ng One UI 5.1 tas naka experience din ako ng medyo pag iinit ng phone kahit saglit lang gamitin, hindi ko alam kung mag aupdate pako ng next software updates hays😔
1 Comment
Galaxy Fold

Hello itsmejonvic,

We are sorry to hear about your experience with the recent updates on your beloved Samsung Galaxy Z Flip 3 having issues with fast draining battery, and we apologize for the inconvenience it caused you.

If it happens on my device, I will get worried too. But don't fret; we are here to guide you, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.

If that doesn't work, you may submit an error report through the Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung engineers and technicians are competent to assess your device, offer suggestions, and provide prompt solutions to restore it to optimum performance.


For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.