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Original topic:

There's not a Dolby Atmos installed in Android 9.

(Topic created on: 06-21-2022 09:48 PM)
290 Views
bastille
Beginner Level 3
Options
Galaxy J
My phone Samsunt Galaxy J7 Pro doesn't have a Dolby Atmos installed even though Samsung says that Android 9 and later has this features. I just want to ask if Samsung can give an update eith Dolby Atmos exclusively in my phone.
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7 Comments
pham_hni
Expert Level 1
Galaxy J
Lol, Your J7 Pro originally runs android 7 samsung experience. So no dolby atmos
bastille
Beginner Level 3
Galaxy J
Oh, thanks
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edward_6
Active Level 7
Galaxy J
Download the fine lock in google play store
Then download the sound assistant in apkmirror
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edward_6
Active Level 7
Galaxy J
Select the sound assistant for android 9
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edward_6
Active Level 7
Galaxy J
That's my j7 pro20220831_090758_6507_1661908078.jpgScreenshot_20220831-090615_Fine Lock_6505_1661908013.jpgScreenshot_20220831-090813_Sound Assistant_6508_1661908168.jpgScreenshot_20220831-090610_One UI Home_6506_1661908018.jpg
Solution
SamsungRightCare
Community Manager
Options
Galaxy J

Hi, bastille!

As KyauSana said, the Dolby Atmos feature only runs on Android 9 (Pie) and was also introduced first in the Galaxy S9 series back in 2018. Unfortunately, you can't run the Dolby Atmos feature on your Galaxy J7 Pro due to hardware limitations. You might need to upgrade to a Galaxy S9 or higher phone series to experience Dolby Atmos' premier sound experience.

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Bolantoy
Active Level 5
Galaxy J
Agree s9+user here.
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