Original topic:

opal card

(Topic created on: 08-07-2021 08:08 PM)
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Tats1
Beginner Level 2
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Hi there, is the Opal travel card not compatible with Samsung? 😶

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SamsungLaura
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Hi @Tats1, if your device is an Australian model, with SamsungPay, you can set one of your payment cards as your travel card, however this would be like tapping with your Debit card rather than your Opal card. 

https://www.samsung.com/au/support/mobile-devices/setup-samsung-pay-transit-card/ 

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19 Comments
CBarSel
Beginner Level 2
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It is, I use it on mine
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sev7en
Active Level 7
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It works, which app are you using for scanning?
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Solution
SamsungLaura
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Hi @Tats1, if your device is an Australian model, with SamsungPay, you can set one of your payment cards as your travel card, however this would be like tapping with your Debit card rather than your Opal card. 

https://www.samsung.com/au/support/mobile-devices/setup-samsung-pay-transit-card/ 

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Members_nu0ADxG
Beginner Level 2
Galaxy News

I'm very confused, I've got the app and my card set on the app, but even I try to add it to my wallet or Samsung pay I either can't, or it doesn't give me the opal option (on Samsung wallet) 

 

I really need help, I'm trying to go 100% cardless

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You can't add the regular opal card to samsung pay.

You needed to have enrolled for the Digital Opal card trial. Screenshot_20210809-155732_Samsung Pay_6281.pngScreenshot_20210809-190528_Samsung Pay_6287.png
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furbynator22
Active Level 1
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Hi, when I try to use the set transport card, I get a message about not being able to use the transport card because of biometric settings? Should this be turned on or off?
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SamsungLaura
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Hi @furbynator22, that's strange. You will need a PIN or Biometric unlock to access your payment cards but I haven't heard of a specific requirement for Biometric lock. Do you have a screenshot of the message?

 https://www.samsung.com/au/support/mobile-devices/samsung-pay-transit-card-setup/ 

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furbynator22
Active Level 1
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For some reason the opal reader says the card is not valid
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furbynator22
Active Level 1
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This is the message I get along with the "card is not valid "Screenshot_20220830-164522_Samsung Pay.png