5g note10 plus

[jp_123456]

Hi guys, quick question... I can't seem to activate my 5g in my note10 plus. It onpy shows voLTE and LTE+. How can I resolve this issue?

[Magnaguard]

Is your sim 5g ready?

Are you in an area with good 5g coverage?

[jp_123456]

Yes. Tried it to different phone and it works while on my note10+ it's only LTE+

[Magnaguard]

Is the 5g toggle turned on in your phone?

[jp_123456]

Yes. The 5g/LTE is on.

[Vinything]

Maybe 5G isn't available yet in your area

[jp_123456]

It is available. I tried different phone to check

[jamesrred]

Have you checked if your area supports 5G? Make sure your connection is also set to 5G/LTE.

[jp_123456]

Yes, my area supports 5G because I tried it with different phone and same sim. The 5G/LTE is on also

[SamsungRightCare]

Hi there, JP! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

You may also opt to double-check the 5G coverage within your area via the link below.

https://www.nperf.com/en/map/PH/-/-/signal/?ll=12.875461964339756&lg=121.76499999999999&zoom=5

Hope to have helped as well, and that your concern is resolved soonest. Keep safe.