Original topic:

akg type c not recognized for note 10 plus

(Topic created on: 04-08-2020 03:21 PM)
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jepoy
Active Level 1
Options
Galaxy Note
Hi! My akg stop working. I tried downloading samsung type c and it worked but not for long. Can someone help me fix this issue. Thanks
8 Comments
SamNoteUser
Expert Level 5
Galaxy Note
I updated and tested on my Note 10plus no problem. did you try power Off and on the Note after update?
jepoy
Active Level 1
Galaxy Note
i restarted my phone several times, clear cache, check on apps update but still my phone dont recognize my akg type c.
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SamNoteUser
Expert Level 5
Galaxy Note
please download the samsung app to solve your problem https://play.google.com/store/apps/details?id=com.sec.android.usb.audio ,hope this can help you.
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jepoy
Active Level 1
Galaxy Note
i already did. it worked for few hours only
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SamNoteUser
Expert Level 5
Galaxy Note
so bad! this all I can help. you can get Samsung support for further diagnosis.
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scinex
Expert Level 5
Galaxy Note
Possibly it's a hardware issue, I mean your AKG itself? So far, I don't have any issue at all on my AKG paired with N10.
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jepoy
Active Level 1
Galaxy Note
tried it on other note 10 device and it works fine
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scinex
Expert Level 5
Galaxy Note
That's make a much more complicated situation then😅

Maybe you could try below suggestion.

https://us.community.samsung.com/t5/Note10/Bundled-USB-Type-C-AKG-headphone-suddenly-not-detected-by...


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