Can't connect camera to smartthings

[Mighty_Mouse]

Hi I am using a combination of grid connect and Vstarcam camera's and I have linked my grid connect to smartthings but no camera's show also I can't find anyway to link my Vstarcam camera to smartthings, any help is much appreciated and also some more company's added to the (add device page) please like (swann security Device's, Vstarcam Device's, more grid connect device's supported) would be soooo amazing as smartthings is my number 1 smart home app I use.

[SamsungLaura]

Hi @Mighty_Mouse, thanks for reaching out. For the Grid Connect, I suggest rebooting your Smart Things Wi-Fi Hub and reconnecting to Smart Things. 

Reboot the SmartThings Wifi hub

Maybe the power went out recently and you’re having trouble connecting your SmartThings Wifi. You can perform a reboot through the SmartThings app to fix minor issues without losing your data.

Open the SmartThings app, then tap the Devices tab, and then tap the Home icon. Select your desired location, swipe through the rooms to find your hub, and then select it. Tap Network status, and then tap your desired hub (Basement, Office, etc.). Next, tap More options (the three vertical dots), and then tap Reboot device. Tap REBOOT. Your SmartThings Wifi hub will disconnect and reboot.