Casting and Mirroring problem

[Vince1876]

Hello,

I seems to be having problem with the new update. Before when I select my TV as connected devices, there are options for casting or mirroring. Now it only shows my TV's status as shown on the attached picture.

I hope you can help as casting or mirroring is what I usually use this Apps for. 

Thanks!!!

[Khaled75]

Where's the attached picture? Also, have you tried restarting your phone?

[Vince1876]

Here...

[Vince1876]

Restarting my phone is one of the first thing I did. Even uninstalled and then reinstalled the smartthings apps.

[Khaled75]

Try wipe cache partition.

[Vince1876]

Did that..

[Khaled75]

What's your phone model?

[Vince1876]

Note9. I use smartthing daily. That's why i was surprised it just stop working properly :(

[Khaled75]

Try going into Safe mode.

[TeamGalaxyReb]

Hello, Vince!

I'm so sorry to hear this. Aside from restarting both your phone and TV, you can also check if they're both are connected to the same WIFI connection. You can also restart your WIFI router to check if what you're dealing with is a network connectivity issue.