Casting and Mirroring problem

[Vince1876]

Hello,

I seems to be having problem with the new update. Before when I select my TV as connected devices, there are options for casting or mirroring. Now it only shows my TV's status as shown on the attached picture.

I hope you can help as casting or mirroring is what I usually use this Apps for. 

Thanks!!!

[Vince1876]

I have done all of that. Even unpaired and re-paired my TV to my phone. Still when i select my TV as a device, that options on wether I will casy or mirror is no longer there. Just the status of my TV. Please see attached pic.

[TeamGalaxyReb]

Hi, Vince 1876!

Do you have a non-Samsung TV? If you have, it might be that there's a compatibility issue with your phone and TV after your software update. If this happens, I suggest you use third-party screen casting apps like Google Home, if your TV is Chromecast built-in.

If you have a Samsung TV, try updating the software on your TV, and then try using Smart View from your device. It might be that your TV needs a software update.

Also, if you're watching content from YouTube, you can easily cast what you're watching from your phone to the TV through the app. You can watch this video for more information: https://www.youtube.com/watch?v=RKjUPQCXnsM&t=44s

[Vince1876]

Please check. Casting videos from my phone to my TV is really the only use this App has for me :(