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Original topic:

Disconnected Spen

(Topic created on: 04-02-2021 02:35 PM)
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Kgtaer
Beginner Level 4
Options
Galaxy Note
Does you guys experienced same issue? My spen no longer connects on my phone.

1 Solution


Accepted Solutions
Solution
Thaddeus47
Active Level 7
Galaxy Note
Can you try this:

1. Restart phone (leave spen docked)
2. If your phone is the Note 20, this should be the only thing you. If your phone is the Note 10 or below, go to step 3.
3. Go to setting and tap on "s-pen remote"
4. Toggle the on/ of switch and the phone should find your pen in 30 seconds.

Note: Make sure spen is fully charged by leaving it in the phone for a few hours.

Edit: If this doesn't work it means the capacitor/ battery is dead on the spen and you need to replace it. OR You may need to do a hard reset of the phone plus wipe cache partition.

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Solution
Thaddeus47
Active Level 7
Galaxy Note
Can you try this:

1. Restart phone (leave spen docked)
2. If your phone is the Note 20, this should be the only thing you. If your phone is the Note 10 or below, go to step 3.
3. Go to setting and tap on "s-pen remote"
4. Toggle the on/ of switch and the phone should find your pen in 30 seconds.

Note: Make sure spen is fully charged by leaving it in the phone for a few hours.

Edit: If this doesn't work it means the capacitor/ battery is dead on the spen and you need to replace it. OR You may need to do a hard reset of the phone plus wipe cache partition.
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TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

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Kgtaer
Beginner Level 4
Galaxy Note
Please fixed disconnected spen. We can no longer use the spen air gestures. Thanks
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