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Original topic:

Failed to update Firmware?

(Topic created on: 05-26-2022 09:48 PM)
summeRamirez
Expert Level 5
Options
Galaxy Note
Note20U5G user here. So I updated my phone today (for the first time after a few months it automatically downloaded the update). I usually will perform a Wipe Cache Partition and Repair Apps and I did it again today after the update. Based on the first screenshot, it looks like the installation was successfull. However, per the second screenshot, a message that the firmware has not been updated is displayed. I've been noticing this pop-up message for the past few software updates (including Android 12) and security patch updates. My phone is working fine and all updates are available/usable.

Should I perform a factory reset? Should I be concerned? Should I visit a service center? Any suggestions?

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4 Comments
manayon
Beginner Level 2
Galaxy Note
Why me! I update my software its ✔ but my network is low connection.
0 Likes
Galaxy Note
could be a bug, please do backup data
0 Likes
Red0902
Active Level 10
Galaxy Note
If there's nothing wrong with your phone and no errors/bug/glitch, I suggest to try factory reset and wait for the next software update, if the "Failed to update software" message appears again, then I suggest bring it to Service Center and have your phone checked.
Khaled75
Expert Level 5
Galaxy Note
It might be a bug. Back up data then factory reset.