Original topic:

FB messenger call quality

(Topic created on: 06-28-2022 02:30 PM)
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MizzM
Beginner Level 2
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Galaxy Note

During video calls using Facebook Messenger, quality of my calls are terrible. 

The person on the other end has feedback and echo. On my side it cuts in and out so im only hearing every 2nd or 3rd syllable.  

Does anyone have any tips or tricks to help me with this please. 

Thanks. 

 

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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @MizzM, that's odd. Could you confirm a few things:

Does this occur in other call apps such as Phone, WhatsApp etc.? If so, the issue may be with the device. 

If it is specific to the app, it may be worth uninstalling and reinstalling the app. 

Have you checked whether your device software is up to date? 

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