Galaxy note 10lite software update failure

[MBchan]

Hi guys may nakaranas na po ba na after mag update yung software ng phone(galaxy note 10 lite) ko tas pag turn on ay hindi na nata-touch yung screen pati finger print although gumagana o nata-touch yung screen by just using spen. Please help me out guys kung ano dapat gawin. Thanks 😊 

Eto po latest update nya!!!

One Ul version: 5.1

Current version: N770FXXS9HXA3/

N770FOLM9HWJ1/N770FXXS9HXA3

Security patch level: February 1, 2024

[butete]

try access recovery mode, then wipe cache partition

[MBchan]

Saan po yun mkikita?

[butete]

follow the video

https://youtu.be/tWBrgKKJpCI?si=CnW5iGB5Bajim3i7

[MBchan]

How?
I've already reset it twice but ganun parin

[MBchan]

Thanks 😊

[SonnyCalooy]

Pag mag update umaga lang o sa malamig na lugar para maiwasan mga problema, iwasan din mag charge sa may extension. Base sa taga ayos ng phone.

[Kenneth-1975]

Ako din po,
After update nag appear na 1 green line sa screen
S22 ultra