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Original topic:

Green/Pink/White Vertical Lines (Solved)

(Topic created on: 04-14-2023 11:33 PM)
2622 Views
Random_User
Active Level 1
Options
Galaxy Note

Anyone went to repair their screen because of the vertical line appearing on screen? Will the lines reoccurs and how much is the repair cost?

Currently considering between repairing or changing of phone.

*Solved check my latest reply.

30 Comments
IamBudgies
Active Level 1
Galaxy Note
Does it happen after update of the system? If so, contact samsung and tell them the issues. They will link you to the service centre for a check. If the lines are not caused by dropping of phones, water damaged etc, they will repair for you for free.. mine just got repaired for free in March 23.
JP19
Expert Level 4
Galaxy Note
Hi, even if it's out of warranty?
IamBudgies
Active Level 1
Galaxy Note
Yup.
JP19
Expert Level 4
Galaxy Note
Ah they immediately know it's a common issue and no questions asked?
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IamBudgies
Active Level 1
Galaxy Note
Seems that these are not isolated cases.. this was how the samsung customer care cso communicated with me over the online chat. They will need to log properly before they linked you up with the samsung service centre. anyway, you still need to leave your phone with Samsung service centre to check if the lines are not caused by own or water damages..
JP19
Expert Level 4
Galaxy Note
Ah got it. So when u go to the service centre, the staff already know about ur case and have u to leave ur phone with them to assess the condition of ur phone like cosmetic damage on the bezels and as u mentioned the water damage (the indicator of the seals - 1 in sim card slot and another in the inner phone).

Good that they are fixing the LCD issue, though they never admitted that the LCD issue is a manufacturer damage.
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_keepèfaith_
Active Level 6
Galaxy Note
seriously! **bleep**! i was quoted 270!
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IamBudgies
Active Level 1
Galaxy Note
Ar.. seems that u missed a step...
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_keepèfaith_
Active Level 6
Galaxy Note
i went down personally with my Z.F.old2. was quoted 270!