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Original topic:

Hello, my s- pen keeps on disconnecting

(Topic created on: 03-17-2022 10:15 AM)
341 Views
jinopepper
Beginner Level 2
Options
Galaxy Note
I have replaced the tip. Phone restarted. Still nothing.  What can I do? PlEase help. TiA
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3 Comments
Nataku
Active Level 4
Galaxy Note
Same here, it started when i updated my note 10+
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butete
Expert Level 5
Galaxy Note
There is a diy, you can try it but its on your own risk

https://youtu.be/a71YgdVp2w4
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TeamGalaxyDD
Moderator
Moderator
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Galaxy Note

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).