help

[paogen]

Why i cannot update to one ui 2 and android 10.. im using note 10 plus

.thanks

[Charlon]

what error did you received?

[JBNC]

Use smartswitch on your laptop and connect your phone.

[paogen]

it appears. YOUR CURRENT SOFTWARE VERSION ISNT SUPPORTED. VISIT A SERVICE CENTER

[paogen]

it appears. YOUR CURRENT SOFTWARE VERSION ISNT SUPPORTED. VISIT A SERVICE CENTER

[JBNC]

updated it via smartswitch.

[paogen]

how sir

[JBNC]

download smartswitch on your laptop then install and connect your phone.

[paogen]

ok ill try later.. tnx.. i will update you

[Reesch]

If your Samsung Galaxy S10 won't update properly, there are a few ways you can fix the issue and update your phone. You should make sure you're installing the update on a reliable Wi-Fi network and then try restarting your Galaxy S10 to refresh device. If the problem persists, you can try to install the update from Samsung's Smart Switch app or by wiping the cache partition on the phone.