cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung note 20 ultra 5g

(Topic created on: 08-04-2024 10:35 AM)
151 Views
BNAD
Beginner Level 2
Options
Galaxy Note
Im a solid Samsung note series users since note 4, note 5, note 6, that 3 series is the best note series for me compared to note 8, note 9, note 10+ and note 20 ultra 5g...

Anyway here's the issue about my note 20 ultra 5g... Last week it suddenly restart and keep on booting. Until it drains the battery so I charge it fully. When I turn it on it turns normally so I used it for an hour it keeps on booting restarting. So I decided to drain again the battery. But before doing that i also tried to use the power and volume up button simultaneously also the power and volume down to reboot but it didn't work. So when I drains again then fully charged the power it turns normally again so I decided to factory reset the phone. Then it was successful resetting. I didn't use the recovery or restore from backup I only use same account but I skipped the app to be installed. But 2 days after doing the factory reset it still reboot and stuck in the boot up logo... 
Anyone experienced like this? 
Any help you can give me guys.
Thanks in advance for the answer.
0 Likes
4 Comments
Galaxy Note
Note fan here since Note 2 here and also a Note 20 Ultra 5G user. 💯 Sounds like your motherboard has a problem.

I highly recommend you bring it to your nearest Authorized Samsung Service Center. You can look and book a schedule using this app. 🌟
0 Likes
BNAD
Beginner Level 2
Galaxy Note
Yes I already made an appointment tomorrow... thank you
0 Likes
butete
Expert Level 5
Galaxy Note
+1 samsung service centers
0 Likes
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy Note

Hey BNAD!

Sorry to hear you're stuck in a bootloop. Like Bern said - you might have a motherboard issue. Many times, no amount of factory resetting can bring it back to working condition. I hope your visit with the Samsung Service Center yields good results 👌👌

0 Likes