I cant connect to my SPen

[yanmd]

Can someone help me? I've been trying to reconnect mg SPen to my Note 10+. I could no longer use it for Air actions. However, pen is still functional in terms of writing. It's just that I could not use it anymore for air actions. Thank you :( 

[itsmisskei]

Same problem here 😭

[butete]

Make sure s-pen remote is on

https://www.samsung.com/levant/support/mobile-devices/how-can-i-customise-the-remote-control-setting...

[yanmd]

Thank you for this. But it didnt do anything :(

[TeamGalaxyDD]

Hi yanmd,

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

[EvaErnie]

Same problem here..🥺😭😭😭