Instagram not working properly

[unhjlma]

Does anyone have the same problem with instagram?... My instagram stopped working suddenly then when i tried opening it again the screen went black and would load properly, or the app doesn't let me log in. What can i do? i have been dealing with this problem for weeks.

[Khaled75]

What phone are you using? It works properly on my A71.

[unhjlma]

Note 20 ultra, It just crashed for no reason and wont open again. I tried uninstalling it and installing. Clearing cache, clearing cache partition and evern restarting my phone. Nothing works....

[Khaled75]

Go to Settings > Apps > Instagram, then tap Force stop.

[unhjlma]

did that already, sadly didn't work...

[Khaled75]

Wait until an update for Instagram comes. Update me when the update fixed the issue.

[unhjlma]

yes, thank you. Hopefully they'll update it soon. Been having this issue for 2 weeks now. :<

[Khaled75]

Then why is your post in Smartphones • Galaxy S?

[unhjlma]

Haha forgot to change it.

[SamsungRightCare]

Hello unhjlma,

Thank you for patiently waiting while checking the latest up-to-date settings, especially when it comes to compatibility with some Apps, in your case Instagram apps. And once it becomes available, you will be immediately notified. Meanwhile, discover more about your device's potential by the power of your fingertips through Samsung Members app below.

https://www.samsung.com/ph/apps/samsung-members/

Furthermore, you may check your wi-fi settings/connectivity and/or contact your network provider, if problem persists.

Hope your problem got solved.