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Original topic:

Is this a screen burn?

(Topic created on: 02-15-2022 10:01 AM)
1338 Views
Galaxy Note

I'm using a 1 year and 2 months old Note 20 Ultra 5G. I've stopped using a screen protector for almost 2 months now. My phone has never had any accidental drops, and has never been subjected to any screen pressure. No visible damages to the physical screen. Have always used Dark mode.

 

I've recently noticed a strange bar of shadow on the middle left side of the screen while viewing an all-white webpage. If I'll nitpick there's another bar beside it to the right but lighter. I don't remember if I've seen it before, but my OCD today seems to want to pay attention to it hence, this post. I tried my best to capture it using an old S10+ but not sure if it's visible. In the video, it's on the left side of the bullets, and in the pic it's on the left side of the spen. Let me know what you guys think or if you even see it.

 

 

20220215_232702.jpg

 

0 Likes
ethelyow
Active Level 3
Galaxy Note
try mo ipa service center. akin pinaltan nila ng lcd for free. kasi na diagnose nila na factory defect. 3days lang in total..
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Galaxy Note
Ui thanks for the tip. Pero out of warranty na yung sakin. But yes I'm planning to bring it to a service center soon.
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ethelyow
Active Level 3
Galaxy Note
out of warranty na din akin. 1 yr and 5mos. pinagawan lang ako ng incident report and kinuha ung receipt. tapos after 3 days tinawagan ako na approve ng samsung ung unit ko tapos after 2 hrs for pick up na sya..
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ethelyow
Active Level 3
Galaxy Note
pati battery ko pinaltan nila. kaya parang bago ulit..
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jc0920
Active Level 7
Galaxy Note
@ethelyow 😯 nice naman yan Maam. Kahit sobra 1 year na or out of warranty ang phone wala pa ring bayad? Free lang po talaga?
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ethelyow
Active Level 3
Galaxy Note
yes po free lang po.. tinanong ko ang reason bat nagka green tint o amoled burn sabi factory defect. madali pati kausap ung nag assist sakin sa service center..
jc0920
Active Level 7
Galaxy Note
Okay po Maam. Sana ganyan lahat sa service center mabait at considerate. Kasi sa pagkakaalam ko sa Samsung 1 year lang talaga ang validity nya.
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jc0920
Active Level 7
Galaxy Note
Ano po model ng phone nyo Maam? Hindi po kayo hiningan ng warranty card or hiningan kayo?
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ethelyow
Active Level 3
Galaxy Note
note 20 ultra. hiningi lang sakin ay receipt and pinagawan ako ng incident report
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jc0920
Active Level 7
Galaxy Note
Flagship din kasi yung phone nyo maam kaya siguro din kinonsider nila tsaka mabait din ang nag-assist sayo kasi out of warranty na sya hindi ka pa rin pinabayad.
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