LOCK SCREEN LOCK BY ITSELF.

[AzrilRizal]

HELLO DEAR SAMSUNG USERS🙂...I WOULD LIKE TO ASK FOR ANYONE WHO ARE EXPERTS. SINCE I UPDATED MY NOTE 20 5G TO THE LATEST SOFTWARE UPDATE, SOMETIMES, WHEN I UNLOCK MY PHONE, THE PHONE WILL RE-LOCK BACK BY ITSELF AFTER I KEY IN MY PASSWORD. IT DOESN'T ALWAYS HAPPEN BUT IT WILL OCCURS OCCASIONALLY...USUALLY 3 TIMES PER DAY. CAN SOMEONE TELL ME WHY AND HOW TO SOLVE THIS PROBLEM?😁

[Samsung_MY · Accepted solution]

Hi @AzrilRizal,

You may be experiencing a bug or two, or it could be hardware issue as well. Before getting a qualified technician to check, you may try one of the below first:

1. Reset all settings;

2. Factory data reset (last resort);

(do backup your data before performing any of the above)

Hope this helps!

[AzrilRizal]

THANK YOU FOR YOUR ADVICE. I'LL TRY IT.