Original topic:

Navigation Bar, jumping to top of screen

(Topic created on: 08-01-2025 10:19 PM)
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ddaannii
Active Level 1
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Galaxy Note
My navigation bar will randomly jump from the bottom of the screen to the top when using certain apps. It's doing it right now in the Samsung web browser but also does it occasionally when using WhatsApp, Google messages and others. It's not all the time, and seems to have a mind of its own. 

Every time i open the text box to type something, in all the apps (browser, WhatsApp, Instagram, etc.). 

It's normally always at the bottom of my screen. But since the last update, it's now jumping to the top of the screen randomly. Which is so annoying.
The back arrow ends up right next to the phone call button, in the text message app. So I go to hit back to exit the text, and end up calling people instead. 

Please help me remove this feature. I want my navigation bar to stay at the bottom of my screen permanently and never move. Just like it used to.
5 REPLIES 5
Galaxy Note
Hmmm, can you take a screenshot of this happening?

And what phone do you have?
Froglette
Expert Level 2
Galaxy Note
I was gonna say that that is quite athletic of it. But some people don't appreciate my sense of humour. 😊
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earlla59
Beginner Level 2
Galaxy Note

A sense of humour is great, but add some help with it.

earlla59
Beginner Level 2
Galaxy Note

See if adjusting the navigation bar with the Samsung 'Good Lock' app helps. Use the NavStar plugin with the app to adjust the navigation bar settings.

s_amsungsonny
Community Manager
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Galaxy Note

Hey @ddaannii,

If you could provide some screenshots or videos of this happening, we might be able to assist further.

You could also raise an Error Report via the Samsung Members app and our technical team will be able to help resolve the issue!

Warm regards,
s_amsungsonny

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