No Security patch since May 2021

[Charlon]

What's happening with the software update in the Philippines. Some region with exynos got security patch last July and August but here it doesn't seem we will get one.

[butete]

you are not alone

[Charlon]

Atleast you have the july patch. Mine was way back May

[SamsungRightCare · Accepted solution]

Hey there! Amazing morning to you! As for your concern, there are other factors that may have affected the security patch update such as but not limited to region, mobile build number, emergency fixes needed for the update, network carrier, network signal strength, etc... Still, you may opt to install Samsung Smart Switch on your laptop/pc for you to receive updates much faster than OTA updates. Hope this helps! Feel free to also reach our friendly support team via the toll-free hotlines for any technical assistance:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Thank you. Hope to resolve your concern soonest. Have an awesome week ahead. 😀

[Charlon]

If i used the smart switch option would i still get OTAnext time?

[Vinything]

yes

[TeamGalaxyRene]

Definitely. You would still get the OTA updates. 😊

[Vinything · Accepted solution]

try updating via Smart Switch

[Harri_s95 · Accepted solution]

Install the software update in Samsung Smart Switch.

[danesaints]

paano po gawin yan?