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Original topic:

Note 20 ultra camera blurry issue.

(Topic created on: 09-11-2022 10:06 PM)
974 Views
Lw26
Active Level 1
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Galaxy Note
Anyone using other Samsung model facing the same issue? I am sure many of us having this issue and I think Samsung should fix it. Now I will think twice if I should use back Samsung for my next phone
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3 Comments
SamsungNantakkumar
Moderator
Moderator
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Galaxy Note

Hello Lw26. I am Avinash, from Samsung.

Thanks for your feedback. We'll be sure to share this with the team for review and improvement.

Rest assured, we will provide you with the best solution to resolve your issue. You may perform the troubleshooting below to narrow down the root cause of the issue:

1. Soft Reset (Force Restart)
2. Clear Your App Cache
3. Software Update
4. Reset Settings

Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform above recommended steps only : https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/

However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.

Hope this can help you.
Thank you.

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SuperOWL
Beginner Level 2
Galaxy Note
I got the same issue too.
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Lw26
Active Level 1
Galaxy Note
You can replace the camera. It cost me 128SGD to replace it. Likely caused by dropping of phone.