Original topic:

Note 9 Screen blurr & with horizontal lines

(Topic created on: 05-01-2020 02:29 AM)
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PJami
Beginner Level 2
Options
Galaxy Note
After updating security patch level as stated below on 29/04/2020, my Note 9 turn blurry and with horizontal lines. Please help to solve the problem. The screen look like below.

"Software update information f'Current'version: N960FXXU5DTCA '// N960FOXM5DTC9// N960FXXU5DTC9 . Security patch level: I April 2020"

image




8 Comments
ElvanB
Active Level 6
Galaxy Note
your screen looks okay on that screenshot. try taking a picture from another phones and send that picture instead.

anyway, I'm glad I didn't get the same problem as yours and some others with various screen related issues. hope its not the hardware that became faulty tho. wait till service centres open and check with them 1st.

may the issue resolved soon. stay safe!

xoxo
TommyOliver
Active Level 7
Galaxy Note

this is a global issue, samsung tried to fix but still cant fix it... may be next update... lolx...

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izrafluffy
Beginner Level 4
Galaxy Note
is it true?
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TommyOliver
Active Level 7
Galaxy Note
u google and see how many posting on the net bout this issue...
Xiian21
Beginner Level 4
Galaxy Note
they trying to fix? i saw alot article but din saw any that stating they are trying to fix. they dont even bother releasing a statement. its making me worried. Alot went to service center but get told to replace screen cause its hardware faulty...
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YnJ
Active Level 6
Galaxy Note
ahh..my S10e yellowish/reddish screen after updated to new sw still not fixed..when Samsung when??! sighh..
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WKNG
Active Level 3
Galaxy Note

i have the same problem, i guess is the technical design faulty. Do share and highlight again in the community in order to help more note9 users

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