Hi! I'm Sam, your friendly Samsung Customer Service guy.Welcome to Samsung Members Community!Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
As for your concern, have you registered your sim to any roaming services by your network provider? If not, kindly do register first before going abroad to be able to use the roaming network. If you already did register, do check the link below for the STEPS on how to activate the data roaming on your device settings.
Hope to have helped you! Stay safe and have an awesome week ahead. 😊 Be sure to click" ✓ Accept as Solution"when you find an answer that works for you.
Yes I did, actually it works already, im in singapore right now, but when my phone had an software update yesterday, the roaming is not working anymore. Need more advice, thank you
