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Original topic:

S Pen Error

(Topic created on: 07-31-2022 11:29 PM)
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QueenJoanneSe
Beginner Level 2
Options
Galaxy Note
What is the common reason why I can't connect my S Pen to the phone?
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5 Comments
Khaled75
Expert Level 5
Galaxy Note
What phone are you using?
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QueenJoanneSe
Beginner Level 2
Galaxy Note
Note 10 Plus, sir
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Khaled75
Expert Level 5
Galaxy Note
This is a common issue with Galaxy Note10 Plus. Try the following steps below.
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SamsungRightCare
Community Manager
Options
Galaxy Note

Hello QueenJoanneSe,

We are here to help.

Possible causes are as follows.

1) S-Pen needs to be charged.

2) It's too far away from your device.

3) There is magnetic interference with the S Pen.

Action to be taken.

  1. Remove any third-party cases or covers. 
  2. Change the S Pen tip.
  3. Try it with another compatible device.
  4. Reboot your phone.
  5. Check for the latest software and updates. Settings> Software update > Download and install. Follow the on-screen instructions.
  6. Change certain settings, if the bottom of the screen does not recognize the S Pen.
  7. Connection status in Air action settings. Settings app > Select Advanced features > Tap S Pen > Tap Air actions. > After reinserting the S Pen into your phone, check the connection status of S Pen.
  8. Reset the S Pen and connect it again.

Hope your problem are sorted out.

 

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Khaled75
Expert Level 5
Galaxy Note
Did it work?
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