One UI 4 Bug

[summeRamirez]

I'm unable to post screenshots of any kind here in the community after updating my N20U5G. I can post the screenshot when I'm commenting on any post from a fellow member, but whenever I use screenshots on my main post it's not working. I can post any other image, except for screenshots. See sample error in the comments.

Here are the troubleshooting steps I've taken so far:

1. Cleared cache partition

2. Cleared cache of Samsung Members application

3. Reinstalled Samsung Members application

4. Tried using screenshots taken by using palm swipe, S-Pen Smart Select, manual screenshot using volume rocker and power button, Bixby screenshot

5. Tried moving screenshots to camera roll before posting in Samsung Members

6. Restart device

Any assistance will be greatly appreciated.

[summeRamirez]

This is the error I'm getting.

[Vinything]

could be the a problem on the image file being generated by the capturing app.
Try clearing the data of Samsung Capture app or uninstalling its update then reupdate it

[summeRamirez]

I mainly use the Tasks Edge Panel to capture. However, it can't be uninstalled. I tried clearing cache na of Edge panel pero no luck. Same error din on all other methods of capturing a screenshot, kaya maybe hindi Edge panel ang may issue?

[Vinything]

There are several methods of capturing the screen but it only uses one app to capture ..
on the app list in settings, show system apps mo then look for this one na nasa screenshot. Try mo e-clear data

[summeRamirez]

Wala ako niyan sir nakakaloka hahahaha 🤣

[Vinything]

show system apps mo

[summeRamirez]

Thanks for the tip. But didn't work pa rin. Also tried clearing clipboard. Tapon ko na itong phone ko hahahaha 🤣

[Vinything]

wag naman, pamigay mo nalang🤣

[summeRamirez]

Sana kapag nag roll-out yung 4.1 maayos siya. I'm hoping it's only a bug.