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Original topic:

S pen problem

(Topic created on: 05-08-2021 07:46 PM)
302 Views
Lcg2
Beginner Level 3
Options
Galaxy Note
Cant connect s pen, help pls.
4 REPLIES 4
TeamGalaxyEvflor
Moderator
Moderator
Options
Galaxy Note

Hey there, Lcg2! Good day! As per writing, all concerns regarding the S-Pen disconnection have been escalated to higher management which in turn would immediately be turned over to Samsung Research and development for a fix. In the meantime, we sincerely ask for your utmost patience and understanding. We apologize for this. Thank you for your unwavering support. If you need more assistance regarding about this issue don't hesitate to call us at our toll-free hotline #GALAXY (#425299) Our friendly technical team will be happy to assist you! Stay safe and have a blessed day! 

 

Bullfrog001
Active Level 2
Galaxy Note
Same issue here. Never had a problem with my Samsung Galaxy Note 10 Plus' S Pen until today. Although I could still tap or select items on the screen with the S Pen, my phone keeps showing the error message "S Pen Disconnected" and I couldn't use the pen's bluetooth functionality.

I tried all troubleshooting methods available—rebooting the phone, reseting the S Pen, removing and inserting the pen into slot, conducting diagnoses, etc, and yet the problen remained the same.
BonDioDar
Active Level 9
Galaxy Note
Why what is happening?