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Original topic:

S pen

(Topic created on: 09-14-2022 05:25 PM)
565 Views
Nj022
Active Level 1
Options
Galaxy Note
I would like to ask why I can't connect my spen‍. It keeps on disconnecting for idk what reason. 
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8 Comments
jamesrred
Expert Level 1
Galaxy Note
Is your model a Note 10? If yes, you might need to replace your S Pen. Buy official S Pens in a service center near you.
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Nj022
Active Level 1
Galaxy Note
Yes, my unit is note 10. Is it really necessary to buy a new one? The only problem is air actions.
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Solution
jamesrred
Expert Level 1
Galaxy Note
Sadly yes, it's a recurring issue with the series. If you want to use Air Actions, then you need to buy a new one. If not, then your S Pen is still good for doodling and such minus the Air Actions.
butete
Expert Level 5
Galaxy Note
yes sadly you need to get a new one, other note10 users suffers this and fix is definite replacing spen
Galaxy Note
Try restarting your device. If it doesn't work I suggest going to a service center.
butete
Expert Level 5
Galaxy Note
have your device checked by samsung service center
Nj022
Active Level 1
Galaxy Note
Thank you all for your responses!
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SamsungRightCare
Community Manager
Options
Galaxy Note

Thank you, NJ022, for reaching out to us to inquire about your S-Pen error that has difficulty connecting to your Samsung Galaxy Note 10 device.

Hoping we are able to answer your query satisfactorily here.

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