Samsung S23 Ultra

[MasterLuke]

Hello guys I recently bought the Samsung S23 Ultra from Samsung Greenhills branch. I just found out that when you buy the phone it shoulde have come with the buds 2 and watch 4. They did not gave me the freebies. I tried contacting them and they refused to give the freebies. Is the promo for selected stores only? What course of action should I take? Please help.

[EllisKai]

It depends on the store/website, region and time period.

[MasterLuke]

I bought it last september 2 2023 at samsung greenhills

[EllisKai]

I think phones there are already discounted. In some stores, you'd have to pay more for the phone but you can have some freebies.
You also can get more freebies during the preorder period.
Some are exclusive to samsung.com.

[MasterLuke]

I paid regular price. No frieebies. The promo is not exclusive ti the website tho.

[EllisKai]

Did you see the freebie in the store?

[EllisKai]

Look, even Samsung's lazada store doesn't offer it anymore.

[MasterLuke]

The promo is still available on the website. So i think its not nationwide promotion. How unfortunate.

[EllisKai]

That's what I'm saying. And I think the price differs depending on the store. So they can also alter the freebies or just give a discount.

[MrJTPianist]

I saw this too, but I think this is solely for new purchases made through their online stores. Promos from their online stores are independent from the ones in their physical stores, I believe.