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Original topic:

Samsung S23 Ultra

(Topic created on: 09-09-2023 06:34 AM)
331 Views
MasterLuke
Active Level 3
Options
Galaxy Note
Hello guys I recently bought the Samsung S23 Ultra from Samsung Greenhills branch. I just found out that when you buy the phone it shoulde have come with the buds 2 and watch 4. They did not gave me the freebies. I tried contacting them and they refused to give the freebies. Is the promo for selected stores only? What course of action should I take? Please help.
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12 Comments
EllisKai
Active Level 9
Galaxy Note
It depends on the store/website, region and time period.
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MasterLuke
Active Level 3
Galaxy Note
I bought it last september 2 2023 at samsung greenhills
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EllisKai
Active Level 9
Galaxy Note
I think phones there are already discounted. In some stores, you'd have to pay more for the phone but you can have some freebies.
You also can get more freebies during the preorder period.
Some are exclusive to samsung.com.
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MasterLuke
Active Level 3
Galaxy Note
I paid regular price. No frieebies. The promo is not exclusive ti the website tho.
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EllisKai
Active Level 9
Galaxy Note
Did you see the freebie in the store?
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EllisKai
Active Level 9
Galaxy Note
Look, even Samsung's lazada store doesn't offer it anymore. Screenshot_20230909_224453_Lazada.jpgScreenshot_20230909_224519_Lazada.jpgScreenshot_20230909_224547_Lazada.jpgScreenshot_20230909_224611_Lazada.jpg
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MasterLuke
Active Level 3
Galaxy Note
The promo is still available on the website. So i think its not nationwide promotion. How unfortunate.1694271146946_1694271146929_0.jpg
EllisKai
Active Level 9
Galaxy Note
That's what I'm saying. And I think the price differs depending on the store. So they can also alter the freebies or just give a discount.
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MrJTPianist
Beginner Level 5
Galaxy Note
I saw this too, but I think this is solely for new purchases made through their online stores. Promos from their online stores are independent from the ones in their physical stores, I believe.
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