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Original topic:

SCREEN DISCOLORATION/FLICKERING - GALAXY NOTE 9

(Topic created on: 08-29-2020 11:52 AM)
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tribalfs
Active Level 4
Options
Galaxy Note

Anyone here experiencing the screen discolorarion /flickering (greenish/yellowish/blurrying/random horizontal lines) of your galaxy note 9? 

How many are we?


Update: 8/31/2020

Sharing the temporary solution that I found. Of all the workarounds that I tried, this one seems working well on my note 9. but still observing. https://youtu.be/Jqu-WWg-dMI



 


Update: 9/18/2020 My phone was repaired by Samsung for free. Just went to a Samsung service center and informed them that the problem started after a software update. They replaced new screen, batter and chassis.

15 Comments
Reesch
Expert Level 5
Galaxy Note
I think many users of the said model are experiencing the same issue with you. I think it is a software issue.
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tribalfs
Active Level 4
Galaxy Note
it's probably a hardware issue. others with the same software version are not experiencing this issue. well, not yet. must be a manufacturing defect that's causing the amoled screen lifetime to be shorter than it should be.. and/or triggered by the software update..
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tribalfs
Active Level 4
Galaxy Note
Sharing the temporary solution that I found. Of all the workarounds that I tried, this one seems working well on my note 9. but still observing.

https://youtu.be/Jqu-WWg-dMI
tribalfs
Active Level 4
Galaxy Note
hi! pls check update on my post.
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hachpurple
Active Level 3
Galaxy Note
Hello! I have the same issue after the update :( How long did it take for them to fix your phone? Did you have to backup all your data?
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tribalfs
Active Level 4
Galaxy Note
I got it back in 3 days. Yes, I performed backup and reset before leaving it.
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hachpurple
Active Level 3
Galaxy Note
Thanks! I'll take mine to a service center and hopefully they won't charge me too.
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obasan
Active Level 1
Galaxy Note
hello did you present a receipt before they did it for free?
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tribalfs
Active Level 4
Galaxy Note
No, they didn't ask it.
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