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Tema original:

Secure folder not working after update on note20 ultra.

(Tema creado el: 03-23-2023 02:08 PM)
389 Visitas
AlbertWatkins
Active Level 1
Opciones
Galaxy Note
Hi, I can't move nothing to my secure folder no more. Keep getting an error please fix this. 
11 Comentarios
Gerar04
Expert Level 5
Galaxy Note
Hi, may the application have some problems or perhaps you have configured lamination to hide the folders. you could reset the application by entering:

settings - applications - in the magnifying glass write secure folder - storage - storage - delete data.

This will allow you to configure your application from 0. Try it and tell us.

Cheers
0 kudos
AlbertWatkins
Active Level 1
Galaxy Note
Hi Gerar04, i already tired this still getting the same error i can't move nothing to the folder.
0 kudos
AlbertWatkins
Active Level 1
Galaxy Note
Hi, I realize since the major update to my note 20 ultra a lot of things happen that weren't happening before.
0 kudos
Asheida1908
Beginner Level 2
Galaxy Note
I agree. The secure folder application has malfunctioned and locked me out. It's been 3 weeks and I don't have access.
anakin40
Beginner Level 2
Galaxy Note

I'm having the exact same problem since the last update. I can't back up pics to my secure folder. Samsung please fix this issue ASAP

Bubblyblondeuk
Beginner Level 2
Galaxy Note

Hi Anakin40, I had the same problem so I moved what I wanted into a new folder and then selected Move to secure folder from there and it worked! Maybe give that a go?

lotaya
Beginner Level 2
Galaxy Note

I cannot load the secure folder.

Bubblyblondeuk
Beginner Level 2
Galaxy Note

Hi Albert, I had the same problem so I moved what I wanted into a new folder and then selected Move to secure folder from there and it worked! Maybe give that a go?

M47763W
Beginner Level 4
Galaxy Note

Just tried this and it works, nice one thanks. but samsung, please sort this out asap as i use secure folder all the time and i dont want to keep having to move things just for it to work.