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Original topic:

SPen Disconnected

(Topic created on: 06-19-2022 11:45 AM)
191 Views
YoyoB
Beginner Level 2
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Galaxy Note
Hi guys. Im having this problem with my Note 10+ SPen. It cannot connect to my phone after the septemberupdate. I cannot use air actions but i can still write on the phone. Anyone who has the solution to this? Or are there?
2 Comments
SamsungRightCare
Community Manager
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Galaxy Note

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Please give us a call via our toll-free hotlines:

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Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope to have helped you! Keep safe! God Bless. 😊

Andysputed
Active Level 1
Galaxy Note
Same problem. I hope they can fix it with an update.
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