Original topic:

summary

(Topic created on: 05-11-2022 11:36 AM)
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carmeli1
Active Level 3
Options
Galaxy Note
just let you know the weekly average step count is missing again. can you please put this back. I hate working it out manually.  PLEASE
13 REPLIES 13
SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @carmeli1, sorry to hear that the issue has returned. Could you send through another error report and mention that it has recurred? 

I will also update the team on our end to keep an eye out for any trends relating to this.

S Health:

Samsung Health > Settings icon > Contact us 

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carmeli1
Active Level 3
Galaxy Note
there is no error it just shows the average time i spent exercising. I would like to see the average step count as it was last week in my summary
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Galaxy Note
Can you show a screenshot?
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carmeli1
Active Level 3
Galaxy Note
sorry to waste your time but it has sonehow been fixed
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carmeli1
Active Level 3
Galaxy Note
like thisScreenshot_20220512-151249_Samsung Health.jpg
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carmeli1
Active Level 3
Galaxy Note
just let you know the weekly average step count is missing again. can you please put this back. I hate working it out manually.  PLEASE
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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @carmeli1, could you share a screenshot of your "My page" screen where the weekly summary is missing?

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carmeli1
Active Level 3
Galaxy Note
it's not an error the summary step countbis just missing..
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SamsungLaura
Moderator
Moderator
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Galaxy Note

Hi @carmeli1, it's strange that the feature keeps disappearing from your screen and may be an error related to the app. These reports can help us identify whether it is a trend.

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